Solutions Center Office Hours-Medical-CANX

Office Hours sessions previously scheduled on all 3 campuses have been CANCELLED until further notice due to statewide precautions for the COVID-19 Coronavirus, and the State of Florida’s public health emergency declaration.

The Institute for Data Science and Computing is committed to the health and welfare of the University students, Staff, and Faculty, and the community as a whole, and have decided to err on the side of safety.

If you need computational help, the answer may be found in the documentation or frequently asked questions, or contact us via email at hpc@ccs.miami.edu

When composing your email, please provide a detailed description of the problem, paths to your job file and any outputs, the software modules you have loaded, and your job ID when appropriate.

Suggestions:

• computer and operating system you are using
• your CCS account ID
• complete path to your job script file, program, or job submission
• complete path to output files (if any)
• error message(s) received
• module(s) loaded ($ module list)
• whether this job ran previously and what has changed since it last worked
• steps you may have already taken to address your issues

For questions or concerns, please call 305-243-4962.

_______________________________________________________________

Could you use some help with technical troubleshooting? Are you having trouble installing software? Do you need answers to questions for a grant proposal? The Advanced Computing (AC) Team’s OFFICE HOURS can help! AC holds office hours on all 3 campuses to assist you:

Gables Campus:  Thursdays 2-4:30 PM  |  Ungar 330E  |  Kalan Dawson, Systems Administrator
RSMAS Campus:  Wednesdays  9-11  AM  |  MSC 223  |  Warner Baringer, Senior Analyst/Systems Engineer
Medical Campus: Wednesdays  10 AM-2 PM  |  Soffer CRC 7th Floor  |  Pedro Davila, Systems Administrator

Advanced Computing can help with all kinds of technical troubles from how to use the new Triton supercomputer or Pegasus cluster, to queueing instructions, to resolving an error message.  Consult with Pedro at the Medical Campus on Wednesdays from 10:00 AM-2:00 PM in the Don Soffer Clinical Research Center, 1120 NW 14th St, Room CRC 710, Miami, FL 33136.